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Helena in London

Terms & Conditions

Tours

All entry tickets, food, and transportation costs on the day must be paid for by the client. I will send appropriate links to purchase tickets for all sites.

Insurance

As a Blue Badge Guide I am insured by the British Guild of Tourist Guides and the Association of Professional Tourist Guides.

Payment

Payments must be paid before the commencement of the tour and in £ Sterling via Sum Up payment link which incurs 2.5% administration fee or by a direct bank transfer.

Cancellation Policy

cancellation policy is typically as follows:

  • 96 hours (4 days) prior to the commencement of engagement: Full fee.
  • 10 days prior to the commencement of engagement: 50% of the fee.

Fees

Blue Badge Tourist Guides usually work according to the terms and conditions laid out in the attachments below. We recommend contacting the guide to discuss your tour requirements as well as confirming the fee and full set of terms and conditions.

Travel Trade Fees

Driver Guide Fees

Booking Terms & Conditions

Refunds

  • 14 days or more - 100% refund
  • 14 - 6 days - 50% refund
  • 5 days or less - No refund

Privacy Policy

All private, personal data of clients will never be shown or shared with third parties.

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